Privacy Policy

SMK Web Design, operated by Stopher Malik in Johannesburg, Gauteng, South Africa, is responsible for the personal information described in this policy. We process information under the Protection of Personal Information Act, 2013 (POPIA) and other applicable law.

We collect information that you provide directly and limited technical information needed to deliver and secure the website.

• Name, email address, phone or WhatsApp number, service selection and project details submitted through the contact form.
• Messages, proposals, approvals, contracts, invoices and support correspondence.
• Payment status, amount, reference and provider transaction details, but not your full card number or security code.
• IP address, browser and request data that hosting or security providers may process in server logs.

We use personal information only where needed to:

• Respond to enquiries and prepare quotes.
• Deliver, manage and support agreed services.
• Issue invoices, confirm payments and keep required business records.
• Protect the website, prevent abuse and resolve technical problems.
• Meet legal obligations and establish or defend legal claims.

Contact-form submissions are transmitted through Web3Forms so that we can receive your enquiry. When you choose an external payment method, the relevant provider, such as PayFast, SnapScan, PayPal or your bank, processes payment information under its own privacy policy.

SMK Web Design does not collect or store full card credentials. Keep payment confirmation messages only as long as needed for accounting, support and legal records.

We do not sell personal information. We may share only the information necessary with providers that support contact forms, hosting, security, email, accounting and payment processing, or with authorities where the law requires it.

Providers act under their own terms or our instructions and may process information outside South Africa. We take reasonable steps to use providers that protect information appropriately.

This website uses the functional smk-lang cookie to remember your language choice for up to one year. At the effective date above, we do not use advertising cookies, analytics cookies or behavioural tracking pixels on this website.

External websites and payment providers may set their own cookies after you follow a link. Their notices govern those cookies.

We keep personal information only for as long as needed for the purpose collected, an active client relationship, tax and accounting duties, dispute handling or another legal requirement. We then delete, anonymise or securely archive it where appropriate.

We use reasonable administrative and technical safeguards. No internet transmission or storage method is completely secure, so absolute security cannot be promised.

Subject to POPIA, you may ask whether we hold your information and request access, correction or deletion. You may object to certain processing, withdraw consent where processing relies on consent, or complain to South Africa's Information Regulator.

Send a request using the contact details below. We may need to verify your identity and may retain information where law requires it.

Our services are intended for business clients and are not directed at children. This website may link to external sites that control their own privacy practices.

We may update this policy when our services, providers or legal duties change. The effective date shows the latest published version. Contact us below with privacy questions or requests.